Citrine Mobile Notary

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Privacy Policy

Effective Date: [April 23, 2025]

Welcome to SignWithCitrine.com, the official website of Citrine Mobile Notary, a California-based notary public service. We are committed to protecting your personal information in compliance with California state law (CCPA) and applicable federal privacy laws.

This Privacy Policy explains what data we collect, how we use it, and your rights as a visitor or client.

1. Information We Collect

We may collect and store the following information:

  • Personal Identifiable Information (PII): Name, phone number, email address, mailing address, and government-issued ID (when required for notarial services).
  • Booking Information: Service type, appointment time, location, and transaction details.
  • Technical Data: IP address, device info, operating system, and browser type.
  • Cookies and Usage Data: See Section 4 below.
  • Media Uploads & Comments: See Section 3 below.

2. How We Use Your Data

We use your information to:

  • Schedule and confirm mobile notary appointments
  • Communicate with you regarding your booking or inquiry
  • Comply with California notarial laws (including recordkeeping)
  • Process payments securely via Stripe or other providers
  • Improve website content and user experience
  • Respond to reviews, inquiries, or legal obligations

We do not sell your personal data under any circumstances.

3. Comments and Media Uploads

  • When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.
  • If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.
  • Comments may be checked through an automated spam detection service and may be publicly visible.

4. Cookies & Tracking Technologies

This website uses cookies to:

  • Remember your preferences and session activity
  • Track basic website performance and usage patterns
  • Authenticate logged-in users (if applicable)

You may disable cookies in your browser settings. However, some features of the site may not function properly without them.

5. Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g., videos, forms, maps, images, or articles). Embedded content from other websites behaves exactly as if the visitor has visited the external website.

These third-party websites may collect data, use cookies, embed additional third-party tracking, and monitor your interaction with the content.

We encourage you to review the privacy policies of these third-party services.

6. Who We Share Your Data With

We do not share or sell your data for marketing. We may share limited information only with:

  • Payment processors (e.g., Stripe, Square) for transaction completion
  • Appointment and CRM platforms to manage scheduling and communication
  • Legal authorities if required by law or subpoena
  • Spam detection services for comment moderation

All vendors are required to maintain confidentiality and comply with data protection standards.

7. Data Retention

  • Booking and service records are retained for up to 10 years, as required by California notarial law.
  • Comments and media uploads may be stored indefinitely unless deleted by the user or site admin.
  • Client intake forms and emails are stored securely for service history and potential legal reference.
  • You may request deletion of non-legally required data at any time (see Section 9).

8. Where Your Data Is Sent

  • Visitor comments are screened via an automated spam detection service, which may operate outside the U.S.
  • Booking and payment information is transmitted through secure, encrypted third-party platforms with international data handling compliance.

9. Your Rights Under California Law (CCPA)

If you are a California resident, you have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction or deletion of your information
  • Know what data is collected and how it’s used
  • Opt-out of data sharing, if applicable (note: we do not sell data)

To submit a privacy request, email us at: [yourbusiness@email.com] with subject line “Privacy Request”.

10. Data Security

We use SSL encryption, role-based access, and secure third-party platforms to store and transmit data. All payment data is handled by PCI-compliant vendors.

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.”

12. Contact Us

For questions about this Privacy Policy or to submit a privacy-related request:

Citrine Mobile Notary
📍 San Bernardino County, CA
📧 Email: [Support@signwithcitrine.com]
🌐 Website: https://signwithcitrine.com